Banquet Houseperson | Buffalo Marriott HARBORCENTER

Shaner Hotels has an amazing opportunity at our 205-room Buffalo Marriott LECOM HARBOR CENTER. Located off I-190 in downtown Buffalo’s Canalside Entertainment District, the Buffalo Marriott LECOM HARBOR CENTER is attached to Key Bank Center, the home of the NHL Buffalo Sabres. Niagara Falls, a natural wonder of the world, is just a short drive away. This hotel features modern rooms, elegant meeting space and a seventh-floor restaurant and bar offering stunning views of Lake Erie and the Buffalo skyline.

Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies in the industry. Our current portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands, including independent locations. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e‑commerce, and revenue management.

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• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Set up and break down function rooms and event spaces based on group specifications and hotel standards.
• Refresh banquet rooms throughout events according to the schedule and service expectations.
• Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.
• Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.
• Collaborate with team members to provide seamless event service and support.
• Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.
• Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.
• Perform other duties as assigned by management.

Join our dynamic hospitality team, where you'll play a key role in creating memorable experiences for our guests. This position supports the set‑up, maintenance, and breakdown of banquet events while ensuring a clean, welcoming environment that meets both hotel and guest standards.

• Prior experience in a similar role within the hospitality or events industry preferred.
• Familiarity with banquet room setups (e.g., theater, classroom, U‑shape) and standard equipment.
• Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
• Strong communication and interpersonal skills with a team‑first attitude.
• Knowledge of local attractions and events is a plus.

Job Type: Part‑time

Pay: $16.00 per hour

Work Location: In person

• Health insurance
• Paid time off
• 8 paid holidays
• Marriott Hotel discounts
• 2 complimentary night stays per year at any Shaner Hotel property
• 1 complimentary meal per shift worked
• Located on bus and metro routes.