Food & Beverage Director

Additional Information: This hotel is owned and operated by an independent franchisee, Shaner Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

• Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Develops accurate and aggressive short and long‑range financial objectives for the Food and Beverage Department consistent with property objectives.
• Responsible for responding to and handling all guest‑related issues pertaining to the department.
• Ensures communication with the General Manager, all other Department Managers, Supervisors, and Staff.
• Manages all aspects of employee performance to ensure productivity and a quality work environment.
• Maintains and is responsible for the Food and Beverage Department’s annual budget.
• Handles guest complaints ensuring guest satisfaction.
• Other duties as assigned.
• Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with the sales department to ensure maximum profitability.
• Ensures all policies and procedures are enforced and adhered to.
• Directs subordinates to accomplish goals and objectives of the operation.
• Must be knowledgeable about food and beverage service equipment and production practices.
• Ensures the proper preparation and service of food and beverages to the satisfaction of guests, the hotel, franchise, Shaner, health, and safety standards.

• Minimum of five years’ experience in a similar position.
• Ability to satisfactorily communicate with guests, management, and co‑workers.
• High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred.
• Safe food handling certification.
• Familiarity with sales and marketing tools, as well as food and beverage cost controls.
• Ability to read and interpret documents, such as B.E.O.'s, safety rules, and procedure manuals.
• Bilingual English/Spanish a plus.

Job Type: Full‑time

Pay: $85,000 - $100,000 with 15% bonus. Salary based on experience.

The salary range for this position is $85,000 to $100,000 annually.

• Health insurance
• Paid time off
• 8 paid holidays
• Marriott hotel discounts
• 2 complimentary night hotel stays per year at any Shaner Hotel property
• 1 complimentary meal per shift worked
• Located on bus and metro routes

This company is an equal opportunity employer.

• Job Identification
• Job Category Food and Beverage & Culinary
• Posting Date 12/09/2025, 04:06 PM
• Apply Before 01/24/2026, 04:59 AM
• Job Schedule Full time
• Location 95 Main Street, Buffalo, NY, 14203, US