Coordinator, Data Operations

UTA seeks a Coordinator to serve as the operational engine of the People Data team, responsible for high-volume, high-accuracy data entry across the full employee lifecycle in Workday. The Coordinator owns the day-to-day execution of lifecycle transactions, manages the shared email and ticketing queue, and administers records for both regular and contract employees. Success in this role requires deep hands-on Workday fluency, disciplined attention to data integrity, and the ability to move a heavy transactional volume without sacrificing quality.

This position is fully remote.

The hourly rate for this role is $25 to $29 per hour, commensurate with experience and skills.

• Execute high-volume employee lifecycle transactions in Workday HCM — hires, rehires, job and compensation changes, transfers, org moves, position management, and terminations — with a consistent focus on accuracy and timeliness.
• Enter and maintain data for both regular and contract/contingent employees, ensuring correct worker types, positions, cost centers, business units, and supervisory organizations.
• Perform Workday EIB (Enterprise Interface Builder) data loads and mass updates for bulk transactions, following established templates, validation steps, and audit controls.
• Reconcile position and worker data, correcting discrepancies and preventing downstream errors in benefits, payroll, and reporting.
• Maintain confidentiality and privacy of all personal and sensitive employee data.

• Own and monitor the shared People Data email inbox and ticketing queue, triaging incoming requests, routing appropriately, and acknowledging/resolving within defined SLAs (e.g., 1–2 business days).
• Track request status end-to-end, follow up on open items, and escalates blockers to the manager or cross-functional partners as needed.
• Provide clear, professional written responses to employees, managers, and People Business Partners across email, ticketing, and Slack on the status of data requests.

• Manage the handoff of candidate and new-hire data from Ashby (recruitment/ATS) into Workday, validating field accuracy at the point of entry.
• Support onboarding data readiness, ensuring new hires and contract workers are set up completely and on time.
• Coordinate with Talent Acquisition and Systems to resolve integration or data-sync issues between Ashby and Workday.

• Run routine data audits and quality checks; identify error trends and recurring issues and flag them for remediation.
• Follow and help improve SOPs, checklists, and reference materials for lifecycle transactions and queue management.
• Support user acceptance testing (UAT) for Workday configuration changes, upgrades, and enhancements.

• 1-3+ years of hands-on HR operations / HRIS data entry experience, with a track record of managing high transaction volume accurately.
• Strong hands-on Workday HCM experience across the employee lifecycle (hires, changes, terminations, position management).
• Direct experience with Workday EIB data loads and mass updates.
• Experience administering data for contract/contingent workers alongside regular employees.
• Familiarity with Ashby (or a comparable ATS) and recruitment-to-HRIS data handoffs.
• Demonstrated experience managing a shared email inbox and/or ticketing queue against defined SLAs.
• Meticulous attention to detail and a strong sense of ownership over data accuracy.
• Strong written communication skills and comfort working with cross-functional partners (Payroll, Legal, Systems, People Business Partners).
• Proficiency in Microsoft Excel; familiarity with ticketing tools (e.g., JIRA, Asana) and collaboration/communication…