SCRUM Master I​/II​/III

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The SCRUM Master improves the team & customer experience by leveraging Agile delivery techniques. This position is responsible for the continuation of Agile Scrum growth throughout the organization, utilizing the processes and tools that have been established during the Agile transformation to date. It ensures existing and new Agile Scrum processes and workflows maintain a high level of performance while continuously reviewing and refining those processes.

The role supports and grows an Agile culture throughout the Enterprise.

• Provides education and training for employees at all levels, including senior management, on Agile principles, best practices and the eSDLC.
• Facilitates a full release plan for each milestone and maintains Agile documentation.
• Leads multiple cross‑functional Agile Scrum teams on projects utilizing a Scrum of Scrums approach in adherence to the eSDLC.
• Facilitates removal of barriers and impediments for teams and communicates across teams and leadership.
• Ensures retrospectives notes are compiled and utilized within the Scrum Master community.
• Works with all TPOs across the Product to ensure requirements are produced in Gherkin format.

• Teaches and mentors Agile Scrum across the Enterprise using Excellus’ eSDLC.
• Trains, mentors and coaches Domain Product Owners, TPOs and other Scrum Masters.
• Maintains and supports a Scrum Master Community of Practice.
• Acts as a change‑agent to facilitate removal of impediments and implementation of proactive enhancements.
• Assists in designing and implementing necessary organizational change to support Agile delivery through the eSDLC.

• Maximize Quality – Reduce bugs and defects to near 0% and drive regression to zero.
• Maximize Delivery – Drive actuals within 10% of estimates and increase velocity by at least 5% YoY.
• Enhanced Predictability – Maintain 100% sprint plan commitment completion.
• Control Risk – Reduce open impediments to near zero.
• Ensure Transparency – Communicate key inputs and outputs effectively.

• Bachelor’s degree in Business, Information Technology, Computer Science or related field with at least 3 years of Agile Scrum experience (or 9 cumulative years of experience if no degree).
• Working toward Scrum Master certification or ability to become certified within 12 months.
• Experience facilitating a Delivery Team and all the Scrum ceremonies.
• Strong understanding of IT system, data & automation capabilities.
• Proven leadership skills to coach and lead teams to fully deliver chartered objectives.
• Preferred:
  Project management experience, proficiency with Microsoft Office.
• Self‑starter with excellent organizational skills.
• Advance…