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IT Support Technical Support

Tier 2 IT Support Specialist — Microsoft 365 & Networking

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Partners Personnel
Full Time position
Listed on 2026-01-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology support firm seeks a Tier 2 Technical Support Specialist in Buffalo, NY. This mid-senior level role involves providing advanced technical assistance, troubleshooting complex hardware, software, and network issues, and serving as an escalation point for Tier 1 support. Ideal candidates will hold a degree in Information Technology and have 3+ years of technical support experience, with strong skills in Microsoft 365 and familiarity with various network and server technologies.

Competitive salary with full-time benefits.
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