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Help Desk Support Analyst - Ed IT
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-01-11
Listing for:
OculusIT
Full Time
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A technology solutions provider is seeking a Helpdesk Support Analyst in Buffalo, NY. The successful candidate will provide first-level technical support for IT needs at a higher education institution. Responsibilities include troubleshooting hardware and software issues and logging incidents. A Bachelor’s degree in IT-related fields and 1-3 years of relevant support experience are required. Strong customer service and problem-solving skills are essential, along with a solid understanding of Windows and macOS environments.
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