Application Support Engineer

Work Arrangement: Hybrid (Onsite + Remote)

Location: Buffalo, NY

Duration: 12-month contract (40 hrs/week; 2,088 total hours)

Work Authorization: U.S. Citizens or Green Card holders only

Engagement Type: W-2 only

This role supports the Commercial Equipment Finance Technology division and provides end-to-end ownership of application changes, integrations, infrastructure, and production support across three core application teams. Engineers in this group own the full change lifecycle from design through deployment and post-release support.

Key vendor platforms include Info Lease and Rapport; while the team does not own their core code, they own the administration, integration engineering, infrastructure, data pipelines, and business partnership supporting them.

• Own delivery from development, testing, documentation, promotion to production
• Maintain formal change documentation and expected vs. actual outcomes
• Execute after‑hours production releases and participate in CAB as needed
• Build and support integrations with GApple, ACH, Snowflake, and internal platforms
• Develop and maintain SQL extracts, data feeds, batch processes, and file transfers

• Administer and support SQL, Power Shell, Linux scripting, Windows/Linux servers, AD
• Perform monthly patching and compliance activities

• Provide daily production support, issue triage, job monitoring, and user assistance
• Maintain strong partnerships with business stakeholders

• Work in Agile sprints using JIRA/Confluence
• Manage releases using Git Lab, Artifactory, Ansible, CI/CD pipelines

• After‑hours releases: ~1 per month
• Current hybrid:
  Remote Mon/Fri;
  Onsite Tue–Thu
• Future model:
  Onsite Mon–Thu;
  Remote Fri
• Core hours 8–5 (flexible)

Candidates must be local or able to relocate immediately; onsite interviews required.

• Associate degree + 4+ years experience (or equivalent)
• Experience owning full SDLC in production environments
• Strong communication, documentation, and delivery discipline

• Financial services or equipment finance systems experience
• Strong application integration background
• Experience in regulated production environments