MacOS Systems Administrator; JAMF Pro Specialist

Title:

MacOS Systems Administrator (JAMF Pro Specialist)
Job Type:Regular Company:

Roswell Park Comprehensive Cancer Center Department:

Information Technology Time Type:

Full time Weekly

Hours:

40

FTE:1

Shift: First Shift (United States of America)

Summary:

About the Role:

Technology plays a critical role in supporting patient care, research, and innovation at Roswell Park Comprehensive Cancer Center. We're seeking a MacOS Systems Administrator to lead the management, security, and ongoing evolution of our Apple device  this role, you'll serve as the subject matter expert for enterprise macOS management, ensuring our Apple devices are secure, compliant, reliable, and easy to use.

You'll oversee tools such as Jamf Pro and Apple Business Manager, develop automated solutions, support cybersecurity initiatives, and help deliver an exceptional technology experience for employees across the organization.

This position is ideal for someone who enjoys solving complex technical challenges, building scalable solutions, and staying at the forefront of Apple technologies while collaborating with teams across the enterprise.

The starting annual salary for this position is $95,406 and this can include a full comprehensive benefits package.

What You'll Do:

As our macOS Systems Administrator, you will:

Manage and optimize our enterprise macOS management platform, including Jamf Pro and related Apple management services

Design, implement, and improve device enrollment, provisioning, configuration, and retirement processes

Automate software deployment, policy enforcement, inventory management, and device remediation workflows

Support Apple Business Manager, Automated Device Enrollment, and device lifecycle management

Integrate Apple devices with identity and access management platforms, including Microsoft 365 and Microsoft Entra ID Implement and maintain security controls, encryption standards, compliance reporting, and vulnerability remediation processes

Package, deploy, configure, and maintain enterprise applications across the macOS environment

Plan and execute operating system upgrades and application updates while minimizing user disruption

Develop scripts and automation solutions that improve efficiency and platform reliability

Create dashboards, reports, and operational metrics to monitor device health, compliance, and performance

Provide advanced troubleshooting and escalation support for complex macOS issues

Develop technical documentation, knowledge articles, and support procedures

Partner with infrastructure, cybersecurity, service desk, desktop support, and application teams to improve technology services across the organization

What You'll Bring:

You may be a great fit if you:

Have professional experience managing macOS devices in an enterprise environment

Possess strong experience with Jamf Pro or a similar Apple device management platform

Understand Apple hardware, macOS administration, security controls, application deployment, and endpoint management best practices

Have experience with Apple Business Manager and Automated Device Enrollment Are comfortable creating and maintaining scripts and automation workflows using Bash, shell scripting, or similar tools

Have experience supporting identity management, authentication, encryption, endpoint security, and compliance initiatives

Enjoy troubleshooting complex technical issues and identifying root causes

Can effectively communicate technical concepts to both technical and non-technical audiences

Have strong organizational skills and can successfully manage multiple priorities and projects

Enjoy collaborating with cross-functional teams to solve problems and improve services

Who Will Be Successful in This Role:

The most successful candidates are curious, analytical, and passionate about modern endpoint management. They enjoy building scalable solutions, improving user experiences, and staying current with emerging Apple technologies.

You will thrive in this role if you:

Enjoy owning and continuously improving a technology platform

Like balancing security, usability, and operational efficiency

Take a proactive approach to identifying risks and solving problems

Can work independently while collaborating effectively with multiple teams

Are driven by automation and process improvement

Stay engaged with new technologies and enjoy learning in a rapidly evolving environment

Take pride in delivering reliable and secure technology solutions that support organizational success

Why You'll Love Working Here:

At Roswell Park,…