Hybrid Service Desk Analyst - First-Line Tech Support
Listed on 2026-10-18
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Synergy IT Solutions in Buffalo, NY is seeking a Service Desk Analyst I to be the first point of contact for technical support. You will handle phone, email, and ticket-based requests, document issues, and route more complex concerns to the right tech resources.
This role offers hybrid work, growth opportunities, and a chance to improve users' day-to-day tech experiences while building professional skills in Windows, Microsoft 365, and IT service processes.
Our group is growing, and we are hiring a Hybrid Service Desk Analyst I
- First-Line Tech Support in Buffalo, NY, United States.
We have an opening for a Hybrid Service Desk Analyst I
- First-Line Tech Support in Buffalo, NY, United States within IT & Technology.
This role, Hybrid Service Desk Analyst I
- First-Line Tech Support at Synergy IT Solutions, could be your next career step.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).