Desktop Support Technician
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-10-18
Listing for:
A3 Solutions, Inc.
Full Time
position Listed on 2026-10-18
Job specializations:
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Computer Repair / Support
Job Description & How to Apply Below
100% onsite support.
Must be US Citizen.
Job Details:- 8-5 Monday-Friday, no on call.
- Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Desktop and Network Support
- Ability to setup, configure and add all hardware.
- Assist Corporate Desk Side Support technicians with large IMAC’s.
- Documents, maintains, upgrades or replaces hardware and software systems.
- Supports and maintains user account information including rights, security and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Determines and recommends which products or services best fit the customers' needs.
- Imaging and image recovery.
- Experience doing break / fix repairs on desktops, laptops.
- Install / Re-install various software packages and updates.
- WiFi and VPN connections;
Support of wireless devices. - GREAT Customer Service skills.
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