Regional Analytics Analyst, KeyBank Center

Delaware North Sport service is hiring a Regional Analytics Analyst to join our team at Key Bank Center, home of the Buffalo Sabres in Buffalo, New York, while also supporting the Sport service operations at other assigned units.

As a Regional Analytics Analyst, you will leverage data and analytics to drive informed decision-making, operational excellence, and revenue growth. This role focuses on executing revenue-generating initiatives, developing innovative analytical approaches, and supporting long-term strategic planning across assigned client locations. As the lead analytics partner for your assigned units, you will serve as the primary point of contact for all business intelligence and analytics-related initiatives.

Must be legally authorized to work in the US without sponsorship.

Minimum – Anticipated Maximum Base Salary: $62,354 - $66,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

Information on our comprehensive benefits package can be found at

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Conduct ongoing, in-depth analysis to uncover actionable insights from transactional sales data sourced from point-of-sale systems and other operational platforms
• Develop data visualizations, dashboards, and reporting tools in Tableau to support internal and external performance reporting and KPI tracking
• Partner with clients and operators to understand core business needs and help develop strategic action plans tailored to market opportunities
• Collaborate closely with clients’ analytics and business intelligence teams, serving as an extension of their organizations to support strategic decision-making, align reporting and analytics priorities, and drive data-informed business outcomes across assigned venues and markets
• Utilize business intelligence, research, and industry trends to support brand growth and identify opportunities to expand market impact
  Prepare presentations, reports, and dashboards that communicate fact-based findings, strategic recommendations, and next steps from analytics initiatives
• Support data architecture and warehousing efforts while gathering feedback from site teams and clients to maximize data usability and value
• Assist in the development and rollout of value-added programs, platforms, initiatives, and processes that strengthen client relationships
• Collaborate with the Delaware North IT team on technology implementations, including POS systems, with a focus on building scalable and effective data categorizations
• Work cross-functionally with sales, marketing, and operational leaders to share and implement best practices, systems, and processes
• Partner with the broader data and analytics team to identify and execute initiatives that improve operational efficiency and business performance
• Support the Manager, Business Insights & Analytics and department leadership…