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IT Service Desk Analyst - Customer-First

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: National Fuel Gas Company
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 63000 - 80000 USD Yearly USD 63000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Analyst - Customer-First Support

National Fuel Gas Company seeks an experienced Service Desk Analyst in Williamsville, NY. The role supports in-office and remote users, handling IT inquiries, incidents, and deployments, while ensuring timely resolutions and detailed ticketing.

The position requires 3+ years in IT service desk, strong Windows OS skills, and effective communication. Occasional travel to NY and PA locations is expected; a Associate degree is required, with a Bachelor’s preferred.

We would love to welcome a new IT Service Desk Analyst
- Customer-First Support to our team in Buffalo, NY, United States.

Learn more about the IT Service Desk Analyst
- Customer-First Support role in the description above.

We appreciate your interest in this position.

Join National Fuel Gas Company and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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