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Production Support Engineer - Fintech Incident & Reliability

Job in Buffalo, Erie County, New York, 14201, USA
Listing for: Luma Financial Technologies, LLC
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    SRE/Site Reliability, IT Support, AWS
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Luma Financial Technologies in Cincinnati, OH is seeking a production support engineer to oversee incidents across our engineering and production environments. You will coordinate with Software, Infra, and Support teams to triage, diagnose, and resolve issues in real time, ensuring system stability and reliability.

Responsibilities include L2/L3 incident response, proactive monitoring with Datadog, RCA post-mortems, and supporting deployments, DR, and runbooks.

This opening is for the Production Support Engineer
- Fintech Incident & Reliability role at Luma Financial Technologies, LLC.

Join us at Luma Financial Technologies, LLC as our next Production Support Engineer
- Fintech Incident & Reliability in New York, NY, United States.

We are currently recruiting a Production Support Engineer
- Fintech Incident & Reliability for our team in New York, NY, United States.

This is a genuine opportunity to take on the Production Support Engineer
- Fintech Incident & Reliability role at Luma Financial Technologies, LLC.

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