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Remote_ Certified Appian Developer

Job in Buffalo, Erie County, New York, 14201, USA
Listing for: Themesoft Inc
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 83000 - 138000 USD Yearly USD 83000.00 138000.00 YEAR
Job Description & How to Apply Below

Job  : OOJ - 27423

Posted Date : 10/08/2026

Experience :

-

Job Type :
Contractual

Location :
New York, NY

Overview :

Job Description:

Remote

6-12+ months

Contract

Essential Skills

Appian Certified Senior or Lead Software Developer Certification Recommended.

Responsibilities
  • Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions, while providing feedback during incident reviews.
  • Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.
  • Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.
  • Drives problem management by addressing recurring issues through root cause fixes and automation.
  • Enhances system performance and resilience through targeted improvements and tuning.
  • Supports change and release activities to ensure smooth, low-risk deployments.
  • Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.
  • Maintains runbooks and documentation to improve support efficiency.
  • Drives automation to reduce manual effort and improve response times.
  • Mentors team members on support best practices and ensure compliance with security and governance standards while providing feedback to leadership on system health and risks.
Work Authorization

Applicants must be legally authorized to work in the United States.

Equal Employment Opportunity

Themesoft Inc is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Skills :

AUTOMATION,CAUSE ANALYSIS,TROUBLESHOOTING,SERVICE CONTINUITY,DOCUMENTATION,SYSTEM PERFORMANCE

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