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Technical Account Specialist: AI-Driven Customer Advisory

Job in Buffalo, Erie County, New York, 14201, USA
Listing for: Gong
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 99000 - 132000 USD Yearly USD 99000.00 132000.00 YEAR
Job Description & How to Apply Below

Gong is seeking a Technical Account Specialist to guide Premium and non-Premium customers through complex, high-impact scenarios. You will deliver consultative insights, health reviews, and best-practice guidance while collaborating with Product, R&D, and CS teams.

The role requires 3-5+ years in a technical customer-facing capacity, strong API/architecture knowledge, and excellent communication to translate tech details into actionable outcomes.

For the Technical Account Specialist: AI-Driven Customer Advisory position at Gong, we are reviewing applications now.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Technical Account Specialist: AI-Driven Customer Advisory role in the description above.

We appreciate your interest in this position.

Join Gong and contribute to our ongoing work.

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