Manager, PMO

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth.

The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand. Interested in working with us? Check out this exciting opportunity at New Era Cap’s Headquarters (HQ) building located in downtown Buffalo, NY.

This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store.

Apply to join New Era's team! New Era is continuing its digital transformation - from customer-facing initiatives like tier-one commerce, SaaS platforms, and global ERP platform, to internal changes in how we deliver programs through Agile frameworks and innovation. As our team evolves, we recognize the need to add skillsets that support this shift. The Manager, Project Management Office (PMO) plans, directs, and governs New Era's global portfolio of enterprise technology initiatives, including ERP modernization (SAP S/4

HANA), e-commerce platforms, enterprise integrations and middleware, cloud data platforms, and AI solutions. Based at Headquarters and reporting to the Senior Director, IT Enterprise Architecture, this role applies specialized knowledge of information systems, the software development lifecycle (SDLC), enterprise architecture, and IT financial management to evaluate, prioritize, and oversee the delivery of complex, multi-system technology programs across global regions. The Manager, PMO operates New Era's hub-and-spoke portfolio governance model, facilitates executive technology steering and prioritization forums, designs and builds the PMO's portfolio management platforms, reporting, dashboards, and supporting applications, and leads the PMO team, including Project Analysts.

The role requires the theoretical and practical application of a body of highly specialized knowledge in information systems and technology program management, typically acquired through a bachelor's degree in Computer Science, Information Systems, or a closely related field.

The Information Technology team at New Era Cap enables the organization’s operations by delivering reliable, secure, and innovative technology solutions. They manage enterprise systems, infrastructure, and digital tools to support day-to-day business activities and enhance productivity across teams. The team partners cross-functionally to implement technology initiatives, provide technical support, and drive continuous improvement in system performance, data security, and user experience.

Responsibilities Design and operate the intake, evaluation, and prioritization process for technology initiatives. Assess each request for technical feasibility, architectural fit with New Era's enterprise architecture standards, system integration dependencies, data and security implications, total cost of ownership, and ROI, in partnership with Enterprise Architecture and Information…