Business Systems Analyst IV

Are you ready to join a growing team?

CTG is seeking to fill a Business Systems Analyst IV opening for our client.

Location: Buffalo, NY

Duration: 12 months

• Lead moderately complex to complex projects from proposal through implementation and post-implementation review.
• Partner with business stakeholders, technology teams, and vendors to gather and analyze requirements, evaluate application functionality, and develop functional specifications.
• Prepare and maintain project documentation, including functional specifications, test plans, test cases, data mappings, and change requests.
• Serve as the functional lead for assigned applications, coordinating project meetings, estimates, timelines, milestones, and deliverables.
• Analyze business processes, data, and system integrations to assess the impact of application changes, regulatory requirements, acquisitions, and enterprise-wide initiatives.
• Coordinate and execute system testing, including User Acceptance Testing (UAT), to validate requirements, identify defects, and ensure application changes perform as expected.
• Monitor project scope, requirements, risks, and compliance with corporate technology standards and regulatory guidelines.
• Facilitate timely resolution of testing and implementation issues, document incidents, and coordinate post-implementation feedback and project reviews.
• Mentor less experienced staff in application training, research, analysis, and project methodologies.
• Adhere to risk management policies, internal controls, and audit requirements while promoting a collaborative, inclusive work environment.
• Perform other related duties as assigned.

• Support business and product analysis, requirements documentation, stakeholder management, cross-functional coordination, and quality validation.
• Serve as a subject matter expert for supported applications, advising on functionality, integrations, and the impact of business initiatives.
• Manage multiple project components while maintaining schedules, scope, documentation, quality, and regulatory compliance.

• Provide functional leadership and guidance to project team members.
• Mentor less experienced staff and coordinate activities across business and technology teams.
• Direct project-related activities without necessarily having direct personnel management responsibilities.

• A minimum of five years of combined higher education and/or operational or business analytics experience.
• Strong verbal and written communication, analytical, problem-solving, and issue-resolution skills.
• Excellent organizational, time management, and critical-thinking abilities.
• Proficiency with personal computers and relevant software applications.
• Ability to analyze business requirements, document functional specifications, coordinate testing, and manage competing project priorities.

• Bachelor's degree.
• Subject matter expertise in the supported business area and experience with relevant applications or systems.
• Experience managing multiple moderately complex to complex projects and coordinating across applications, business units, and technology teams.
• Knowledge of application functionality, system integrations, banking operations, and the bank's application framework.
• Proficiency with project management, word processing, and spreadsheet applications; familiarity with application development tools and hardware and software platforms.
• Ability to present effectively to all levels of management and work independently or collaboratively.
• Demonstrated ability to manage project milestones, recommend solutions, and maintain a proactive, detail-oriented approach.
• Familiarity with banking…