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Onsite Hardware Support Specialist

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Gomotive
Full Time position Listed on 2026-11-09
Job specializations:
Salary/Wage Range or Industry Benchmark: 28000 - 37000 USD Yearly USD 28000.00 37000.00 YEAR

Job Description & How to Apply Below

Motive is seeking a Product Support Specialist to act as a primary contact for hardware-related issues. You will assist customers via phone, chat, and email, ensure devices are installed and connected, and help scale our Technical Support function from the Buffalo lab.

This onsite role focuses on first-contact resolution and documentation in our ticketing system. You will document cases, assist with RMA processing, and contribute to knowledge bases and troubleshooting guides.

We invite applications for the Onsite Hardware Support Specialist position located in Buffalo, NY, United States.

This posting is for the Onsite Hardware Support Specialist role at Gomotive, based in Buffalo, NY, United States.

We are looking to fill the Onsite Hardware Support Specialist position at Gomotive in Buffalo, NY, United States.

The Onsite Hardware Support Specialist role at Gomotive is now open for applications in Buffalo, NY, United States.

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