Senior IT Support & Escalation Technician
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IT/Tech
Job Description & How to Apply Below
CTG in Buffalo seeks a Level 2 Helpdesk Technician to support end users, assist Level 1 staff, and coordinate with vendor technicians. You will document solutions in CTG’s ticketing system and maintain accurate CMDB data.
The role includes PC imaging, hardware shipping, deskside support in the Buffalo office, and handling security updates and access provisioning. Strong English communication and solid problem‑solving skills are essential.
This is an excellent opportunity to take on the Senior IT Support & Escalation Technician role at Computer Task Group.
Step into the Senior IT Support & Escalation Technician role at Computer Task Group in Buffalo, NY, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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