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Senior IT Support Technician; L2; Windows, AD & Imaging

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Computer Task Group
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 48000 - 80000 USD Yearly USD 48000.00 80000.00 YEAR

Job Description & How to Apply Below

Position: Senior IT Support Technician (L2) - Windows, AD & Imaging

CTG in Buffalo, NY is seeking a Senior Support Technician to provide Level 2 technical support to internal users, diagnosing and resolving hardware, software, network and system issues. You will work with users, management, and vendors to ensure timely, accurate resolutions and high customer satisfaction.

The role involves imaging with MS Autopilot, desk-side support in the Buffalo office, managing access and CMDB records, coordinating with IS teams and vendors, and contributing to knowledge

The Senior IT Support Technician (L2) - Windows, AD & Imaging position in the IT & Technology, Other field is open for applications.

We are currently recruiting a Senior IT Support Technician (L2) - Windows, AD & Imaging for our team in Buffalo, NY, United States.

This is a genuine position to take on the Senior IT Support Technician (L2) - Windows, AD & Imaging role at Computer Task Group.

Position Requirements

10+ Years work experience
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