Regional Loss Prevention Manager

Apply for the Regional Loss Prevention Manager role at Cosmo Prof Beauty
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This role is located in the region; candidates should live in or near MA, CT, Western NY, or Greater Toronto Area.

The position is responsible for implementation and maintenance of all region loss prevention, shortage control, and awareness programs; investigation of loss; identification of potential loss areas; and training in loss prevention awareness and shortage control techniques. It collaborates closely with Regional Leadership teams including Regional Directors, HRBPs, and Regional Operations positions to develop and implement plans to improve profitability and ensure a safe environment for customers and associates.

The role requires maintaining strong working relationships with all business partners and having effective business literacy regarding regional financial position, plans, culture, and competition.

• 15% Brand:
  Provides leadership to deliver an exceptional customer experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Ensures all brand standards are met such as back rooms, sales floor ADA compliance, is a partner in ensuring right service level is utilized and all safety protocols are in place.
• 15% People:
  Builds and maintains a strong working relationship with all business partners. Conducts training of store, district, and region leadership in the areas of loss prevention awareness, loss reduction, and shortage control including damage reduction and provides analysis and direction on deficiencies. Actively participates with regional leadership to achieve all business objectives, including participating in meetings, calls, and web conferences on a regular basis.
• 40% Safety/Loss Prevention:
  Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed. Responsible for protecting company assets by ensuring all procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting. Conduct internal investigations of known or suspected losses as well recommends corrective action, reports findings, and communicates with field leadership teams in the resolution of investigations, loss or potential exposures.
  
  Conducts investigations on major/serious external crimes and partners with Major Crimes Asset Recovery as well as law enforcement to find successful closure. Monitors, reviews, and reports on the adherence to company’s established operating standards for its retail units through the use of store visits. Aligns with District Managers and Regional Leadership on action plans and strategies to improve operations. Collaborates with retail partners and Organized Retail Crime Associations to understand trends in specific markets that could impact Sally Beauty Holdings.
  
  Ensures compliance to Hazardous material program.
• 30% Operations:
  Drives the execution of all company processes through training, management, analysis and continuous improvement. Works in partnership with all regional partners. Recommends investigations based upon the analysis of loss trends as a result of exception reporting, loss trend analysis, and developed case information. Assures adherence to the company’s physical security standards (i.e. alarm systems, IC system, key control and cash handling processes) for stores.
  
  Review of CCTV to investigate losses and identify areas of opportunity. Leads execution efforts of Sally stores high shrink review plan and ensures successful execution of this within the regions providing regular reporting and feedback.

• Excellent communication skills, able to write and verbally communicate in a clear and concise manner.
• Knowledge of interview and interrogation techniques. Advanced level preferred. Proficient with in person and telephone interviews.
• Understanding of assigned store capabilities and growth potentials.
• Proficient in exception-based reporting tools and ability to share findings with peers and leadership.
• Ability to travel extensively and frequently including overnights and weekends to attend national sales meetings, store visits, and operations meetings.
• Ability to plan, organize, lead and control.
• Ability to recognize, analyze, and quantify market trends.

• Effective Communicator:
  Emotionally astute when communicating while remaining authentic to own style / self and uses data / information in a relevant and concise and candid manner.
• Team Builder:
  Actively demonstrates teamwork/collaboration within SBH. Builds and/or participates in effective teams and values the importance of having diverse thoughts and input from various sources.
• Results Driver:
  Effective at driving and delivering on plans. Normally holds self and team (where appropriate) accountable to a high standard of delivery. Typically suggests opportunities for innovation and continuous improvement.
• Problem Solver/Decision Maker:
  Identifies,…