Director of Customer Experience & Journey Design
Listed on 2026-10-20
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Management
B Lab seeks a Director, Customer Experience to lead our global customer experience function. You will shape end-to-end journeys for certification and products, translate insights into improvements, and drive learning, operations and lifecycle management across regions.
A strategic leader with a track record of cross-functional impact is required. Responsibilities include designing customer journeys, building a voice-of-customer cadence, and coordinating learning and support to boost adoption,
This role, Director of Customer Experience & Journey Design at Userc Dehradun, could be your next move.
Join us at Userc Dehradun as our next Director of Customer Experience & Journey Design in New York, NY, United States.
We are currently recruiting a Director of Customer Experience & Journey Design for our team in New York, NY, United States.
This is an excellent position to take on the Director of Customer Experience & Journey Design role at Userc Dehradun.
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