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Senior Manager, Customer Success – Strategic Enterprise

Job in Buffalo, Erie County, New York, 14201, USA
Listing for: Forter
Full Time position
Listed on 2026-10-20
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 180000 - 280000 USD Yearly USD 180000.00 280000.00 YEAR
Job Description & How to Apply Below
Position: Senior Manager, Customer Success – Strategic Enterprise Growth

Forter is seeking a Senior Manager of Customer Success to lead a field-leading team responsible for Strategic and Enterprise+ customers (>$1M ARR). You will build and coach a disciplined, growth-focused CS organization, own renewal forecasting, and drive expansions with executive-level client engagement.

You’ll partner across GTM functions to translate product and customer insights into scalable strategies, while maintaining ownership of team performance, talent development, and risk management.

The following position is for a Senior Manager, Customer Success – Strategic Enterprise Growth with Forter.

Consider building your career as a Senior Manager, Customer Success – Strategic Enterprise Growth at Forter.

The Senior Manager, Customer Success – Strategic Enterprise Growth position in the Sales field is open for applications.

We have an opening for a Senior Manager, Customer Success – Strategic Enterprise Growth in New York, NY, United States within Sales.

Position Requirements
10+ Years work experience
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