Marketing and Communications Specialist

Marketing and Communications Specialist

Company: Best Self Behavioral Health

Location: 899 Main Street, Buffalo NY

FLSA Status: Non-Exempt

Salary Range: $20-$22 an hour

Summary of Duties: The Marketing & Communications Specialist plays a key role in advancing Best Self's mission by supporting marketing, public relations, and internal communication initiatives. This entry-level role is designed for a motivated, detail-oriented professional who is eager to grow into a career in public relations and communications. The Marketing & Communications Specialist will manage projects independently while collaborating closely with internal teams and external vendors.

Responsibilities span public relations, marketing campaigns, internal communications, event logistics, and essential operational support.

• Draft, edit, and distribute press releases, media advisories, newsletters, and other written materials.
• Support press conferences and agency events, including logistics, internal coordination, and preparation of materials.
• Assist with media outreach, interview scheduling, and coverage tracking.
• Explore and apply AI tools to support writing, research, and campaign efficiency.
• Serve as the first point of contact for internal teams requesting marketing or communications support.
• Assist with intake meetings, develop input briefs, and help build marketing and communication plans.
• Support campaign execution by coordinating deliverables with the marketing and communications team, ensuring consistency with brand standards.
• As needed, provide logistics and communications support for press conferences, community-facing events, and other agency-or vendor-led initiatives.
• Coordinate details such as scheduling, vendor communication, collateral, SWAG, and internal department support.
• Manage committee logistics such as rosters, scheduling, agenda preparation, and follow-up.
• Manage sponsorship requests and database. Coordinate the deliverables for approved sponsor ships.
• Support internal communication initiatives, including agency-wide updates, newsletters, campaigns, and recognition efforts.
• Assist with meeting logistics, scheduling, calendar management, and preparation of reports or presentations.
• Manage ordering, inventory, and distribution of marketing materials and promotional items (SWAG), including vendor coordination, deliveries, and pick-ups.
• Support the Content Manager with social media and digital content scheduling as needed.
• Completes all trainings required by the agency.
• Performs all other duties as assigned.

• 1-3 years of experience in public relations, marketing, communications, or related roles.
• A bachelor's degree in communications, public relations, marketing, or a related field is preferred; relevant experience or internships are considered.
• Excellent communication skills using all methods.
• Strong organizational skills with a high level of attention to detail and the ability to meet strict deadlines.
• Ability to manage projects independently while collaborating effectively with internal teams and vendors.
• Familiarity with digital marketing platforms, project management systems, and AI-assisted content creation tools preferred.
• Must be able to lift up to 15 pounds when handling materials and related tasks.
• Occasional travel may be necessary for events and to agency locations.

• Welcoming, team environment, that inspires you to thrive and be your Best Self!
• Rewarding work experience!
• Generous paid time off
• Flexible schedule
• Various student loan forgiveness programs
• Multiple and diverse health insurance options
• Many other unique lifestyle & personal insurance options
• Tuition reimbursement
• CASAC certification tuition support
• Professional license/certification renewal reimbursement
• Defensive driving course reimbursement (if required for position)
• Career growth and advancement opportunities
• We look forward to telling you more!

Not Applicable

Full-time

Marketing and Sales

Mental Health Care