CASA Volunteer Supervisor

Position: CASA Volunteer Supervisor

Employment Type:

Part Time, 20 Hours per Week

Reports To:

CASA Director

Supervises: CASA volunteers

Court Appointed Special Advocates (CASA) is a national program of trained, dedicated volunteers assigned by Family Court Judges to advocate for abused and neglected children. MHAWNY is home to CASA of Erie County, which recruits, trains and supports local CASA volunteers.

The CASA Volunteer Supervisor recruits, trains, and supports volunteer advocates serving children and youth involved in the child welfare system. This role coordinates volunteer assignments, provides ongoing supervision and case consultation, maintains accurate documentation, and collaborates with courts and child protective services to ensure effective advocacy. The Volunteer Supervisor strengthens volunteer engagement and program quality while supporting children and families impacted by abuse or neglect.

• Assist with volunteer recruitment
• Screen and interview prospective volunteers
• Schedule, coordinate and attend all training classes, assisting as moderator and/or presenter
• Assist with customization of the training manual

• Coordinate, document and channel all CASA volunteer requests until resolution
• Match case with appropriate volunteer in consultation with the Director
• Initiate orders for assignment of volunteer to case
• Consult with CASA volunteers about problems or concerns
• Attend Court when necessary
• Enter data into computer database system

• Maintain contact with each volunteer and receive a written monthly report from each volunteer
• Provide assistance and consultation, as needed, and when requested
• Schedule, coordinate and attend ongoing in-service programs
• Keep necessary and appropriate volunteer records as directed by the Director
• Consult with appropriate child protective services staff regarding client needs and volunteer assignments

• Attend all available conferences and workshops for the development of programs for volunteers
• Assist in orientation of staff
• Attend staff meetings
• Assist with public education about CASA program
• Assist in volunteer appreciation events

Candidate should possess a bachelor’s degree in social service-related field or three years' experience in volunteer coordination and/or social services. The ability to communicate with, supervise and empower volunteers to be effective in their roles, as well as experience with volunteers preferred. Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect— experience working with such families preferred

Incumbents must possess a valid Driver License and reliable transportation with the ability to travel within New York State, as well as nationally, if required

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and sit for long periods of time.

The employee is required to regularly reach with arms and hands; use hands to handle. Hands and fingers frequently perform repetitive motion including typing/keying.

Occasionally the employee will lift and/or move up to 25 pounds.

This job requires close vision, peripheral vision, depth perception and the ability to adjust focus. Employee is required to regularly talk and hear.

The Mental Health Advocates of WNY is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law.

• Health Insurance: Medical, dental, and vision coverage.
• Health Reimbursement Account
• Paid Time Off: PTO and Sick leave.
• 12 Paid Holidays
• 403(b) Retirement Plan
• Employee Assistance Program (EAP)
• Professional Development Opportunities
• Summer Hours Program
• Remote Work Policy