Nurse Manager

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story – consider joining us at Neighborhood!

We are seeking a Registered Nurse Manager (RN Manager) who is passionate about providing high quality, patient-centered primary healthcare and collaborating with a kind team of professionals.

About the Role:

As an RN Manager, you’ll use your critical thinking, good judgement, and interpersonal skills as you identify solutions or approaches to patient problems. You’ll collaborate with clinical staff to design and implement meaningful and individualized patient-centered care.

Responsibilities include:

• Maintains nursing staff by participating in recruiting, selecting, orienting and training nursing personnel for site. Reviews and ensures nursing supervisors complete training schedule for new nursing employees for site.
• Maintains nursing accountability through education, coaching, counseling and disciplining employees
• Must be able to recognize the need for and provide conflict resolution and problem solving
• Works in collaboration with provider scheduler to ensures timely distribution of nursing schedules occur with updates completed as necessary
• Develop and maintain relationships with providers to advocate for the needs of both the providers and nursing teams
• Work within nursing staffing on training opportunities to support patient advocacy and understanding/resolve clinical issues
• With the support of the Chief Clinical Officer, Director of Nursing, Medical Director and Chief Executive Director creates and will hold staff accountable for the highest level of consistency possible within the nursing department and all clinical matters at the site level
• Assures review of nursing guidelines, policies and procedures by nursing staff in collaboration with Director of Nursing
• Ensures compliance of infection control and OSHA policies and procedures in collaboration with the Director of Nursing
• Reviews site audits of CLIA labs, Medication rooms, Autoclave, Clean and Soiled utility room from nursing Supervisors
• Manages all issues related to medical supplies including but not limited to vaccinations including purchasing, appropriate charging for services, handling, storage, training on proper technique, etc.
• Assures all nursing staff are cross trained in more than 1 (one) department to support the needs of various departments
• Maintains skills as Allscripts EHR and PM super user, Azara, Phreesia and Healthelink
• Schedule and assign nursing staff for a smooth start and end of day. Assures proper scheduling is in place within the clinical area by reviewing staffing to providers per session. Proficiency in reading and interpreting 3rd next available appointment report with ability to communicate to the team recommendations and trends.
• Assures nursing and clinical staff understand and abide by patient scheduling protocols including expertise in open-access scheduling
• Coordinates clinical and non-clinical staff activities to create a high quality, efficient, compassionate experience for every patient
• Maintains and reports monthly on: department/organizational goals & meaningful nursing metrics. Completes 30/60/90 day reviews within the outlined timeframe for nursing supervisors.
• Supervises and assists in the development of staff through daily feedback and timely completion of performance appraisals
• Develops and provides a monthly nursing report to the Director of Nursing and Chief Clinical Officer
• Works collaboratively on Clinical Quality Assurance activities and assists the Director of Nursing, Chief Clinical Officer and Medical Directors in QA Committee work
• Contributes to agency effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action and implementing directives
• Assists in development of annual budgets for nursing and non-clinical departments
• Must be able to maintain good working relationships with staff and medical personnel
• Attends in-services and trainings or other required…