Merchandising Specialist

# Merchandising Specialist
** Job Summary
** The Merchandising Specialist is responsible for merchandising sets, conversions, and new products categories within established national retail accounts in an assigned territory.  Merchandising Specialists will report directly to the Sales Operations manager. They will model the ASSA ABLOY values and behaviors to achieve service excellence, meet and exceed organizational objectives and support fiscal responsibility.
** Primary Duties and Responsibilities
**** 80% Execute Monthly Merchandising Set Work Plan strategies at store level
*** Executes refreshes/conversions and Merchandise Planograms
* Maintain store presentation standards through building displays, fixture installation, store sets, shelf maintenance, down stock, retrofits, display maintenance and POP installation.
* Arrival and execution as scheduled of sets.
* Provide walk through and set knowledge training to store personnel upon completion of set
* Manage reporting, product knowledge, training and performance of third-party merchandisers on an needs basis.
* Capture and communicate store intelligence, execution gaps, and sales opportunities to TMs and leadership
* Assist with merchandising efforts for surrounding territories when needed.
* Review, assess, and remove returned/bought back.
* Maintain a regular and timely call cycle to each customer within assigned territory.
* Assist in occasional regional trade shows, regional sales meetings, may assist other Merchandise Specialists (team members) with special events, vacancies or other events.
* Perform service and maintenance visits (clean, front and face, correct defects, replace missing POP) during available capacity secondary to Merchandising sets
** 20% Business Process
*** Works independently but collaborates closely with TMs and Service Leadership
* Maintain records according to company guidelines and policies for shipping errors, shortages, and defective products as well as completing all reports, surveys, results and other information requests in a timely manner.
* Communicate information to appropriate departments and management regarding merchandising issues, competitive product, defective product, account feedback, and territory status in an expedient manner.
* Follow up on merchandising problems as required to ensure the highest level of customer service.
* Provide daily, weekly and monthly tracking of store execution.
* Other duties as assigned.
** Education and Experience Profile
*** Related post-secondary education, or equivalent combination of education and experience
* 2 or more years’ retail experience, including merchandising, an asset.
** Required Skills
*** Intermediate proficiency with MS Office Suite (Outlook, Word, Excel, TEAMS and PowerPoint).
* Strong communication, interpersonal and presentation skills.
* A strong work ethic, and the drive to get out in the field and support existing business and/or pursue new business daily.
* Strong organizational skills with the ability to multitask.
* A customer-centric orientation
* A positive, energetic attitude, Initiative, drive, and out-of-the box thinking.
* Understanding of Merchandising, Fixturing, and proper retail displays
** Work Environment:
*** Physically capable of lifting up-to 50 pounds with repeated movements of bending, crouching, kneeling and standing. Reasonable accommodation may be provided to individuals with disabilities.
* Ability to travel up to 90% of the time throughout the assigned region.  Will include recurring overnight stays.
** Success Measures:
******* On‐time completion of committed reset labor
* Effective use of capacity for incremental service work
* Improved store execution consistency
* Actionable in‐field intelligence communicated to TMsThis position will be…