Account Representative II, SR

Ingram Micro is looking for a high-performing Senior Account Representative to join our sales team. In this role, you will be responsible for developing and expanding customer relationships, driving revenue growth, identifying new business opportunities, and serving as a trusted advisor to partners and customers within your assigned territory.

This position is ideal for a consultative sales professional who excels at building long-term relationships, uncovering customer needs, and delivering technology solutions that create business value. You will manage an established customer base while actively pursuing new opportunities to increase market share and exceed sales goals.

• Develop, manage, and grow a portfolio of existing customer accounts.
• Prospect and acquire new business through outbound sales activities, referrals, and strategic lead generation.
• Build strong relationships with customers, partners, and key decision-makers.
• Serve as a trusted advisor by identifying customer challenges and recommending technology solutions.
• Drive revenue growth through account penetration, cross-selling, upselling, and customer retention strategies.
• Manage the complete sales cycle from prospecting through order fulfillment and post-sale follow-up.
• Prepare quotes, proposals, pricing, and solution recommendations.
• Collaborate with vendor partners, internal sales teams, operations, and support departments to deliver exceptional customer experiences.
• Maintain accurate sales forecasts, pipeline activity, and customer records within CRM systems.
• Stay informed on industry trends, market conditions, emerging technologies, and competitive offerings.
• Support operational activities including order management, delivery coordination, and customer issue resolution.
• Consistently meet or exceed revenue, profitability, and customer satisfaction objectives.

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of professional sales experience, including at least 3 years in account management, technology sales, distribution, or a related B2B environment.
• Proven track record of meeting or exceeding sales quotas and revenue targets.
• Experience managing complex customer relationships and strategic accounts.
• Strong consultative selling, negotiation, and presentation skills.
• Excellent verbal and written communication abilities.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work independently while effectively collaborating across multiple teams.

• Experience with in the IT, technology, distribution, or channel partner ecosystem.
• Knowledge of cloud, infrastructure, cybersecurity, end-user computing, or other technology solutions.
• Experience using CRM platforms, sales tools, and forecasting systems.
• Demonstrated ability to mentor or coach junior sales professionals.

• Consistently achieves and exceeds sales goals.
• Builds trusted relationships with customers and partners.
• Identifies new revenue opportunities and expands wallet share within existing accounts.
• Maintains a healthy sales pipeline and accurate forecast.
• Delivers an exceptional customer experience from initial engagement through ongoing account management.

At Ingram Micro, you'll be part of a global technology leader that helps businesses realize the promise of technology. You'll work alongside talented professionals in a fast-paced, collaborative environment where your contributions directly impact customer success and company growth.