Security Officer + DOE - Canisius University - Buffalo, NY

Security Officer ($18.50/hr + DOE) – Canisius University – Buffalo, NY Job Description

This position is in a public environment at Canisius University and its surrounding areas, with a traffic mix of employees, visitors, and students. The Security Officer patrols campus and provides safety, security, and assistance to students, staff, and guests.

• Patrol campus environs by foot and/or vehicle to observe and report suspicious or criminal activity.
• Respond to emergencies, take appropriate action, and document all incidents.
• Issue tickets for parking and moving violations.
• Make payroll runs and provide general courier service.
• Provide friendly, courteous, and respectful service to the Canisius University community.
• Attend various training seminars and retain the information.
• Maintain confidentiality of information (including student and employee personal data) during and after employment. Report any confidentiality questions to a supervisor; violations may result in disciplinary action up to termination.
• Perform other duties as assigned.
• This position has no supervisory responsibilities.

• 90% – Patrol campus by foot and/or vehicle; respond to emergencies, take action, and accurately document incidents.
• 10% – Issue tickets, conduct payroll runs, and provide general courier service.

• High School diploma required or equivalent combination of education, training, and experience.
• Associate degree in Criminal Justice or related field preferred.
• Minimum of 2 years related experience.
• Valid New York State driver’s license that satisfies university and insurance requirements; able to operate a motor vehicle in Canada.
• Current New York State Security Guard Registration required.
• First Aid and CPR certification required.
• Emergency Medical Technician certification preferred.
• Must be able to speak, understand, read, and write English.

• Read and comprehend various forms, documentation, and files.
• Excellent interpersonal, written, and verbal communication; problem‑solving and intervention skills.
• Proficiency in handling office equipment (keyboard, calculator, computer, copier, fax).
• Receive telephone and radio calls, respond to inquiries, and communicate by telephone.
• Adhere to all safety guidelines and regulations set by the university.
• Work flexible shifts, evenings, and weekends.
• Reliable, dependable; make decisions in the moment with little supervision.
• Effective customer‑service skills.
• Working knowledge of Windows programs and applications.
• Perform all essential job functions for a minimum eight‑hour shift without significant risk of serious injury.
• Drive a personal or university vehicle for university business regularly.

• Weather:
  Indoor/Outdoor; frequent exposure to cold and hot conditions.
• Noise level:
  Moderate to Loud.
• Must be able to stand, walk, climb, push, pull, use hands and arms, stoop, kneel, and crouch constantly.
• Lift and move up to 50 lbs.

• Customer Service – Outstanding service; manage difficult or emotional situations; respond promptly to needs; meet commitments.
• Interpersonal Skills – Solve conflict; maintain confidentiality; listen without interrupting; control emotions; remain open to other ideas.
• Oral Communication – Speak clearly and persuasively; listen and clarify; respond well to questions; demonstrate group presentation skills; participate in meetings.
• Written Communication – Write incident reports, logs, and other reports clearly; read and interpret written information.

• Safety guides behavior.
• Honesty and integrity govern activities.
• Commitments are fulfilled.
• All individuals are treated with dignity and respect.
• The environment is protected and sustained.

Canisius University is an equal employment opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, disability, genetic information, veteran status, or any other characteristic protected by law.