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ATM Field Service Technician

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Cash Depot
Full Time position
Listed on 2025-12-08
Job specializations:
  • Trades / Skilled Labor
    Field/Service Technician, Maintenance Technician / Mechanic
Salary/Wage Range or Industry Benchmark: 66689 USD Yearly USD 66689.00 YEAR
Job Description & How to Apply Below

Are you a WINNER looking to join a WINNING TEAM?

If yes, your search is over!

$2,000 Sign on Bonus!*

* subject to terms & conditions

Our Field Service Technicians averaged $66,689 in total compensation in 2024!

Annual Profit-Sharing Bonuses
averaging 15% – 30% of salary
401‑K plan
50% matching contributions up to 6%

Cash Depot is a local family‑owned, culture‑driven company with a national footprint. We are PROFITABLE and PROJECTED to DOUBLE in size over the next 3‑5 years.

Job Summary

Responsible for the installation and maintenance of ATMs and Air/Vac equipment.

Essential

Job Duties / Responsibilities
  • Install, convert, repair and remove ATMs, Air/Vac, and other equipment.
  • Perform cash replenishment and coin removal as scheduled and requested.
  • Partner with the territory dispatcher to execute dispatch requests.
  • Complete tasks as assigned by supervisor or applicable Cash Depot staff.
  • Communicate inventory and support requests to complete scheduled tasks accurately and on time.
  • Perform administrative paperwork accurately and promptly.
  • Maintain department metric standards in efficiency, safety and first‑time fix rate.
  • Assist other technicians and help train or provide ride‑along training.
  • Follow all security procedures and policies.
Other

Job Duties / Expectations
  • Maintain a professional image and vehicle.
  • Maintain inventory standards as required.
  • Attend state‑wide training and maintain technical competencies.
  • Identify and recommend efficiency improvements.
  • Operate as a team player and handle training requests.
  • Perform other job‑related duties as assigned.
  • Flexible work schedule with on‑call duty.
  • Work independently with minimal supervision.
Requirements / Qualifications
  • High School Degree / GED.
  • Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer.
  • Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) – required.
  • Ability to drive a vehicle over 50% of the shift.
  • Physical ability to lift and perform tasks safely.
  • Experience troubleshooting or electro‑mechanical work.
  • Ability to follow Field Service Handbook.
  • Excellent communication skills, written and verbal.
  • Profound organizational, detail‑oriented, multi‑tasking, critical thinking and problem‑solving skills.
  • Adaptability to workplace changes and duty assignments.
Physical Requirements (summary)

Field technicians must lift and carry items ranging from 34 lbs. to 310 lbs. with lifting equipment. ATM machines weighing 280‑875 lbs. may require two technicians. Typical tasks involve lifting up to 150 lbs., standing, walking, and carrying items up to 100 lbs., with occasional lifting of heavier equipment.

Work Environment

This full‑time position involves traveling in a van and operating in various weather conditions. Approximately 50% of the shift will be spent on customer sites. The role requires operating lifting equipment, hand tools, an iPad and cell phone.

ADAR Reasonable Accommodation Statement

Cash Depot is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Contact the Human Resources Department to discuss accommodations.

Cash Depot provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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