PC ICM Case Worker

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Buffalo, NY, US

6 days ago Requisition

Salary Range: $22.00 To $27.00 Hourly

For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best.

We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time”

We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful

We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience.

The Intensive Case Worker (ICW) is an integral component of the Refugee Services Team. The ICW will facilitate all aspects of care for refugee and/or immigrant clients with identified needs associated with high levels of vulnerability. This includes, but is not limited to, cases with special medical needs, single parent households, Social/psychological difficulties, young Adult without parents, Minor, survivor of torture, LGBTQ and clients in need of extended services.

The ICW coordinates community resources to manage and educate clients on health care and social needs associated with independence and self-sufficiency. Additionally, the ICW works closely with medical providers, social service providers, other client services and agencies to improve care and outcomes and to facilitate cultural and linguistic access as needed. The ICW assists refugee / immigrant clients and their families/caregivers to navigate the healthcare and social services systems in a person centered and culturally sensitive manner.

Client Services:

• Provide services to refugees, Cubans, Haitians, Ukrainians and Afghans parolees, asylees, Special Immigrant Visa Holder, Survivors of Trafficking and Amerasians as defined by grant guidelines. This may include housing inspection for health safety purposes as needed, airport pickups as needed, home visits, financial assistance management, access to public benefits, medical appointments, school registration, and other services required by Preferred Community Program guidelines.
• Monitor and coordinate the delivery of required assessments and services in compliance with the Preferred Communities program for intensive case management.
• Participate in the development of an individualized, comprehensive, and culturally responsive service plan for each client and subsequent internal/external referrals to promote self-sufficiency
• Provide ongoing cultural and community orientation to promote independent access to community resources
• Secure and schedule appointments for clients with service providers and provide or arrange transportation to appointments when necessary and monitor the client’s medical and health-related goals identifying and removing barriers to care.
• Participate in meetings with service providers to increase collaboration and improve outcomes for…