AMP Caseworker

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Community Services Full Time Professional Buffalo, NY, US

4 days ago Requisition

Salary Range: $22.00 To $27.00 Hourly

For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best.

We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time”

We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful

We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience.

The AMP Case Worker will provide case management services to asylum seekers, refugees, and immigrants, offering support and resources to help them achieve self-sufficiency, reduce poverty, and attain independence in the United States. This position primarily assists clients in accessing medical, social, employment, educational, and other essential services, while helping them navigate local systems.

Provide Social Services:

• Provide case management services for asylum seekers and refugees as defined by grant guidelines. This may include housing search, financial management, access to public benefits, medical appointments, school registration, connection to food pantries, linkage to legal support and other services required by AMP guidelines.
• Complete Intake and needs assessment and subsequent internal/external referrals to promote self-sufficiency and integration with a strong focus on employment.
• Provide ongoing cultural and community orientation to clients to promote independent access to community resources.

Advocate for client’s rights:

• Coordinate and/or advocate for interpretation services to clients to ensure equal access to eligible services regardless of language barrier.
• Advocate on behalf of refugees, asylum seekers, and link clients with legal support to secure permanent immigration status.
• Promote client rights and access to social services, social security, health providers, mental health services, and other supportive services.

Reporting and maintaining files:

• Accurately document all contacts and services in client case files and maintain case note logs by funder guidelines.
• Complete case reports as required by grant funders.
• Secure and schedule appointments for clients with service providers and provide or arrange transportation to appointments when necessary.

Development and training:

• Provide interpretation and translation for agency services as applicable.
• Attend agency and department meetings as required.
• Participate in training as required.

Programs interaction and support:

• Provide Services to AMP clients, complete intakes, provide financial assistance and referrals for clients.
• Collaborate with different departments in the agency, case workers and senior management.

• Minimum of an associate degree…