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Software Engineer; Customer Platform

Job in Buffalo, Erie County, New York, 14201, USA
Listing for: Chainguard
Full Time position
Listed on 2026-10-20
Job specializations:
  • Software Development
    Backend Developer, Software Engineer, AI Engineer (Applied/Software), Cloud Engineer - Software
Salary/Wage Range or Industry Benchmark: 180000 - 260000 USD Yearly USD 180000.00 260000.00 YEAR
Job Description & How to Apply Below
Position: Staff Software Engineer (Customer Platform)
  • Chainguard secures the software supply chain and Customer Platform is how every customer, partner, and internal product line actually connects to it. This team owns the APIs, entitlements, policies, and platform primitives that enable everything else. It’s the first thing a customer touches and the integration layer every internal team depends on. We’re looking for a Staff Software Engineer who owns hard problems end to end, moves without hand-holding, and can be the technical anchor for a team that touches every corner of the company
  • Own features end-to-end: from design through implementation, rollout, and iteration, in close partnership with Product Management and the partner Chainguard teams
  • Design, build, and evolve the backend systems (Go, REST/gRPC APIs) that power Chainguard’s entitlement, policy, and customer onboarding services
  • Serve as the primary technical interface between Customer Platform and other Chainguard engineering teams (Containers, Libraries, OS packages) by understanding their requirements and building integration paths
  • Extend Chainguard’s agentic AI foundation into customer-facing product experiences
  • Provide technical leadership and mentorship to senior and mid-level engineers; help the team break down ambiguity and build toward clear outcomes
  • Contribute to a product-driven roadmap with real deadlines and clear outcomes, helping the team prioritize tradeoffs and ship iteratively rather than waiting for “perfect.”
Benefits
  • Equity/stock options
  • Unlimited PTO
  • Remote work with flexible coworking and team meetup opportunities
  • Home office and internet stipend
  • 100% health/dental/vision insurance coverage for you and your family

Production Go experience

Familiarity with cloud-native environments (Kubernetes, cloud provider APIs) is a strong plus Demonstrated ability to mentor engineers and provide technical guidance without needing a management title to do it Strong ownership of API design and backend systems at scale; you’ve shipped and operated them in production

Comfort operating in ambiguity: you come with a diagnosis, a recommendation, and a path forward, not just a problem statement

Experience with entitlements, billing systems, or platform infrastructure is a plus but not required

Prior exposure to building or extending AI-powered product features is a plus Experience working across multiple engineering teams to align on technical standards, integration patterns, and shared infrastructure

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