Customs Specialist, Entry Writer

Internal Employee Information

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Customs Specialist, Entry Writer

USA - Buffalo, 237 Main St

Air & Sea

Full Time

DSV Air & Sea is in search of a dynamic and personable multi‑tasker who is driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of entry work in an exciting and fast‑paced environment, this may just be the perfect opportunity for you.

The Customs Specialist, Entry Writer, is responsible for the inbound shipment process adherence to the local customs authority and any other government agencies which may have jurisdiction. Duties include providing a high level of customer service and problem resolution in order to ensure timely customs release.

• Process customs entries and all other related government agency interfaces that may apply.
• Meet service level requirements in accordance to the client standard operating procedure (SOP).
• Meet entry preparation and submission requirements based on client SOP, product service level and/or country and government agency requirements.
• Prioritize work based on estimated time of arrival (ETA), product service level, workflow processes, last free day and transportation mode.
• Classify entry per client SOP, Parts Database, and/or direction from licensed customs broker/classification specialist.
• Enter required shipment data and customs data into the brokerage system.
• Proactively work with government agencies and customs authorities to resolve issues.

• The entry writer may fill the position of a lead in a brokerage group. They may manage dispatchers, documentation personnel and others as necessary to complete the customs entry process.

• Ability to work with minimal supervision.
• Detail oriented, organized and able to effectively manage multiple priorities.
• Effective interpersonal skills and ability to communicate both orally and in writing.
• Working knowledge of OGA's - FDA, FCC, USDA, FWS, etc.
• High level of customer service.
• Familiarity with customs regulations.

• Intermediate skills in Microsoft Outlook, Word and Excel.
• Ability to adapt to new software easily.

• 3-5 years experience working as an entry writer.
• License Customs Broker (preferred but not required).
• Must be able to read, write, and speak English fluently.
• Excellent verbal and written communication skills a must.

For this position, the expected base pay is: $20.00 - $28.00 per hour. Actual base compensation will be determined based on various factors including job‑related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers. Read more at