Master Technician - Hyundai Mall of Georgia

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The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in Auto Nation as a care-giver for their vehicle safety and reliability.

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty.

• Targeted production
• Targeted sales
• Targeted Customer Satisfaction Index

• High School diploma or equivalent
• 2+ years experience as an automotive technician
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

• Master-Certified Technician
• Service Advisor
• Service Management

• Competitive compensation and 401k matching
• Healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Auto Gear
• Access discounts through You Decide with offers from top providers and retailers
• Support for cancer research and treatment through DRVPNK initiatives

Auto Nation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering customers to make the best decisions for their needs. Through DRV PNK, Auto Nation supports cancer charities nationwide. Auto Nation is committed to creating a diverse, equitable, and inclusive environment and welcomes candidates from all backgrounds who are passionate about making a positive impact.