Quote and Pricing Specialist
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Customer Service/HelpDesk
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Sales
Inside Sales
Job Description & How to Apply Below
Job Description
Pricing & Quotes Associate (Admin. Asst.)
Pricing & Quotes Associate
$22.00/hr. to $23.00/hr.
Monday through Friday / 8am to 5pm
Job Duties:
- Make sure daily goals are being met with regard to quotes completed.
- Make sure log books are maintained and customers are kept updated.
- Make sure proper procedures are followed with PO processing.
- Spot check pricing to insure budget goals are met (lowest price used whenever possible)
- Make sure all RFQ (request for quote) and EOD (end of day) default emails are being sent in a timely manner and EODs sent every day by 4:00 PM.
- Ensure all quotes are being handled in the time allowed to the rule 3 days maximum time we should be still working on a quote.
- Ensure RUSH quotes are handled within the hour received.
- Make sure repairs are inquired about with every quote request (this does not to apply to quote requests from RUR’s-return unrepaired)
- Make sure pricing procedures are maintained and that repair pricing is protected at all times.
- Make outbound calls to customers each day as needed.
- Ability to discuss pricing professionally and confidentially.
Qualifications:
- 1-year of SAP experience. (systems applications)
- Ability to research parts and pricing online.
- Strong verbal and written communication skills.
- Excellent customer service and relationship building skills.
- Strong organizational and follow up skills.
- Ability to manage multiple accounts and priorities.
- Attention to detail and accurate documentation
- Ability to handle customer objections professionally.
- Ability to work effectively as a part of a team.
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