Pre-Sales Engineer

Fractional COO | Ops & Systems Strategist | Helping soul-led CEOs scale with clarity + structure

Who We Are

Sure Lock Technology has grown through one simple belief: invest in people, and everything else follows. Our team is the heartbeat of our success. As we continue scaling across the Southeast and expanding our technical depth, our focus remains the same—building a culture where curiosity, collaboration, and excellence thrive.

We work at the intersection of technology and trust. Our customers rely on us to help them solve complex challenges across data center, network infrastructure, and cybersecurity—and they come back because of how we show up.

If you enjoy blending technical expertise with real business impact, love collaborating with sales and engineering teams, and take pride in helping customers make smart, confident technology decisions, you’ll fit right in here.

About the Role

The Pre-Sales Engineer serves as a trusted technical advisor throughout the sales process. You’ll partner closely with account executives and customers to uncover needs, design solutions, and communicate value in a way that resonates with both technical and executive audiences.

This role is about curiosity, clarity, and confidence, asking the right questions, architecting thoughtful solutions, and translating complex technology into outcomes customers can believe in. You’ll play a direct role in shaping pipeline growth, deal quality, and long‑term customer success.

What You’ll Do

• Lead technical discovery conversations that uncover customer goals, challenges, and constraints
• Ask insightful questions that connect technical requirements to business impact
• Design scalable, integrated solutions across data center, networking, and cybersecurity
• Translate complex architectures into clear, compelling business value
• Engage confidently with CIOs, CTOs, IT Directors, and other decision makers
• Build accurate bills of materials that align with customer needs, budgets, and timelines
• Collaborate with sales, engineering, and service delivery teams to ensure seamless handoffs
• Develop customer‑facing materials including solution diagrams, presentations, and ROI narratives
• Partner with vendor manufacturers to stay aligned on product roadmaps, pricing, and best practices
• Stay current on emerging technologies, industry trends, and competitive solutions
• Pursue ongoing training and certifications to continuously sharpen your technical expertise

What You’ll Bring

• Bachelor’s degree in a technical field or equivalent hands‑on experience
• At least 3 years of experience in pre‑sales engineering, solutions architecture, or technical consulting
• Strong foundation in data center, networking, or cybersecurity technologies
• Ability to build solution designs and BOMs with accuracy and attention to detail
• Comfort explaining technical concepts in clear, business‑friendly language
• Excellent communication and presentation skills
• Natural curiosity, strong problem‑solving instincts, and a growth mindset
• Preferred certifications include CCNA, CCNP, Security+, CISSP, or vendor‑specific credentials (Dell, Rubrik, Juniper, Aruba, and similar)

What It’s Like to Work Here

We show up with intention every day. Our culture is guided by four core values that shape how we work, collaborate, and serve our customers:

• Proactive Ingenuity – Our team is forward thinking and resourceful. We regularly solve problems before they surface, and we encourage fresh ideas that keep us ahead of the curve.
• Positive Team Harmony – We work together with respect, energy, and a genuine desire to lift each other up. Everyone’s contribution matters, and everyone has a place here. Protecting our culture with positivity has helped us scale and attract partners who want to work with us.
• Relentless Commitment – We follow through and take pride in delivering excellence no matter the challenge. Good enough is never our standard.
• Trusted Reliability – Our clients and teammates know they can count on us. We communicate clearly, own our responsibilities, and build confidence through consistent actions.

We’re not just looking for someone who can do the job. We’re looking for someone who wants to be part of building…