Assistant Property Manager

Job Summary

As the Assistant Property Manager, you’ll be at the heart of the action, solving residential operational needs and fostering great relationships. You’ll bring a touch of magic to every corner of the property by providing exceptional customer service while assisting residents with their rental transactions, including payments, renewals, and more.

Timberline View

• Base pay range: $26.00/hr – $28.00/hr
• Full-time

• Career advancement and learning opportunities
• Bonus opportunity
• 13 paid holidays, including a Personal Wellness Day & Volunteer Day
• Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*
• Housing discount opportunity
• 401(k) with company match
• Medical, Dental, and Vision insurance plans
• Employer-sponsored short-term & long-term disability plans
• Company-paid life insurance
• Health savings account with employer contribution
• Flexible spending account
• Voluntary benefits
• Employee Assistance Program (EAP)
• Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.

• Manage payables and collections with an attention to detail, quality control, and consistency.
• Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions.
• Help with marketing efforts to attract new and retain residents, such as community events and community outreach.
• Engage with the team, embody Mission Rock’s culture and collaborate with the Property Manager and fellow teammates (onsite, regionally, and with corporate support).
• Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rock’s expectations.
• Lease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations, and providing tours of the community in diverse weather conditions.
• Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, and helping out around the community.

• Ability and desire to work within and lead a team.
• Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members.
• Strong organizational and time-management skills, with an attention to detail.
• Enthusiasm to empathize, collaborate, and engage with others.
• Desire to improve the lives of those around you with an aptitude to being solution-oriented.
• 2-3 years of customer service or sales experience.
• Adherence to Fair Housing best practices.
• Advanced computer skills, including familiarity with Microsoft Suite.
• Property Management skills/experience.

Entry level

Full-time

Sales and Management