Store Loss Prevention Manager

At DICK’S Sporting Goods
, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

DICK’S Sporting Goods is seeking a big box retail leader to oversee store loss prevention functions.

• Responsible for the implementation, training and coordination of all Loss Prevention best practices. This includes training all store associates and managers on company Loss Prevention programs to ensure compliance.
• Conduct Loss Prevention assessments/investigations.
• Ensure the physical security of the building and Company assets: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management.
• Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions.
• Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy.
• Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity.
• Research and respond to cash over/short reporting.
• Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues.
• Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements.
• Support the Shrink Coach in ensuring compliance of self-assessments.
• Conduct regular review of operational processes for compliance – SIM, Transfers, Claims, RTVs, SFS, BOPIS and Known Loss Reporting. Develops tactics for improvement as necessary.

• 3-5 years of Loss Prevention experience or related retail experience
• Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred)
• 4-year college degree or equivalent experience preferred
• Certified Forensic Interviewer CFI – preferred
• Successfully pass comprehensive criminal background check
• World-class customer service skill and interpersonal/communication skills
• Strong problem-solving ability and analytical skills
• Proficiency in MS Office
• Flexible availability – including nights, weekend, and holidays
• Must be able to keep confidences and consistently operate in a direct and truthful manner
• Loss Prevention Qualified (LPQ) preferred
• Loss Prevention Certified (LPC) preferred
• Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls
• Strong conflict management skills with the ability to work alone in stressful situations

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include .

Mid-Senior level

Full-time

Management and Manufacturing

Manufacturing, Retail, and Sporting Goods Manufacturing

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