Retail Sales Associate

Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

Purpose:

Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project.

Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked.

If you love to learn and have a passion for helping others, come join us on our sales floor.

Full-Time and Part-Time Positions Available.

Qualities we look for:
Friendly and enthusiastic Entrepreneur and hard-working Honest and accountable Excellent communication and listening skills

Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.

Provide above and beyond customer service and exceed customer expectations when assisting customers.

Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.

Work in cooperation with management and team members to achieve sales goals.

Process customers at checkout using point of sale (POS) system.

Process customer refunds and exchanges according to established guidelines.

Follow established cash, check and credit card acceptance procedures.

Create price tags and merchandise signs.

Stock, tag and display merchandise.

Act and work in a manner consistent with the company’s core values.

Demonstrate and understand compliance of the company’s safety processes.

Answer telephone according to the company guidelines.

Be available to assist in other areas of the store as needed.

Work in a fast pace environment with accuracy.

Must be 18 years or older.

Knowledge of basic math skills.

Customer service experience.

Ability to handle multiple tasks and work well under pressure.

Some positions may require completion of forklift certifications through F&D.

Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including:
Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide - and more to come. A strong entrepreneurial spirit flows through our young company.

TIME, TALENT & TEAMWORK The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring.

Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

OPPORTUNITIES TO ADVANCE To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now.

Our career opportunities may leave you floored.

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