Admin Executive
Listed on 2026-10-10
-
Administrative/Clerical
Healthcare Administration, Office Administrator/ Coordinator
Hong Kah North Day Care Centre
Mon to Fri, 8.30am to 5.30pm
Permanent role with benefits
Work life balance and Friendly work environment
Job purposeThe Admin Officer serves as the administrative anchor for the Hong Kah North Centre. The role is responsible for end-to-end coordination of referrals, admissions, billing, reporting, and service operations, ensuring smooth centre functioning and freeing Social Workers to focus on direct clinical and casework responsibilities.
The role also provides frontline administrative support and is comfortable engaging seniors and caregivers as part of service delivery.
Key responsibilities1. Administrative & Referral Management Referrals and Intake Coordination
Managing BRIGHT referrals, including:
Processing referrals
Updating BRIGHT status from assignment to discharge
Preparing CARES client profiles
Scheduling intake (Day Care) and Initial Assessment (Home Therapy) and providing brief system updates
Updating BRIGHT progress notes and liaising with AIC officers where required
Supporting social workers in simple Financial Assistance (FA) documentation and submissions, financial deviations
2. Registration and Admission
Manage CARES admission and data entry, including:
Service Agreements (Sharing with seniors and signing of agreements), other required forms
Coordinate client registrations
Coordinate deposit collection and NRIC documentation
Flag follow-up needs for Social Work support
3. Care Plan (ICP) / MDT Support
Provide documentation and administrative support to Social Workers for MDT processes and conduct simple questionnaires where required (with training)
Support discharge processes and financial billing and invoicing matters
Any other assigned matters related to administration and documentation, day to day operations
- Diploma in Social Services, Community Services, Healthcare Administration, Business Administration, or related fields
- Minimum 2 years' experience in social service agencies, healthcare, community care or other related social service settings
- Experience managing end-to-end administrative processes
- Must be comfortable working with seniors and communicating/coordinating with them, asking simple questions to engage seniors and to fill up forms jointly with seniors
- Must be passionate in working with the elderly
- Ability to work with a multi-disciplinary team consisting of Social Workers, OT/PT, Nurses, etc
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).