Student Management Support Officer

Key Responsibilities

• Support the Student Development Team (SDT) in student management and case management matters.
• Supervise students in holding rooms, detention, and in-school suspension programmes.
• Assist with student interviews, statement-taking, and case documentation.
• Support selected students with additional needs (SwANs).
• Review CCTV footage and maintain case management records.
• Conduct regular patrols of school premises and surrounding areas to ensure student safety and discipline.
• Support school events, excursions, and operational activities as required.
• Perform other duties assigned by school leaders.

• Prior experience in a school environment, youth work, security, social service, or related fields preferred.
• Strong rapport-building and communication skills with teenagers.
• Ability to remain calm and professional in challenging situations.
• Good investigative, observation, and organisational skills.
• Team player with a genuine passion for supporting and guiding youths

• Dynamic school setting with opportunities to make a positive impact on students' development and well-being.

1 year contract (Jul 2026 to Jun 2027)

• Mondays to Thursdays: 8am to 5pm, inclusive of 1hr lunch break
• Fridays: 8am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays
• However, there could be school events on Saturdays, or extending to later part of the evening, for which all staff involved would be required to support accordingly.

We regret to inform only shortlisted candidates will be notified.