Customer Service​/Clinic Associate Jurong, Pioneer, Queenstown AWS

Customer Service/Clinic Associate (Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong,Pioneer, Queenstown) – 10 Opening $3,500 (3 months Bonus include AWS)

Working Hours:

5.5 days per week(transitioning to 5.25 days alternate half Sat after probation) Total
42hrs/week

Staggered office hours depending on roster.

Shift Timings:

Earliest opening shifts: 6:30am, 6:45am

(Usually assigned to more experienced or senior staff. You may be scheduled for these shifts once you become more senior. Also depends on the clinic you’re posted to)

• Enhance / educate patient’s in using Healthier SG mobile applications and self-help functions.
• Make a difference to the patients and community through facilitating and planning for programmes.
• Liaising with partnered vendors, planning for logistics and schedules to carry out the programmes.
• Involved in daily clinic operations’ activities
• Help patients navigate through the polyclinic through registration, scheduling and rescheduling appointments, processing referrals, and handling payments
• Be the first point of contact for patients to answer their general questions, perform initial health screening activities such as height and weight measurements, and administering blood pressure checks, and making outgoing calls to patients to address any urgent requests they have.
• Provide administrative support to the clinic as needed.

• GCE 'A'/ 'O'/ 'N' level or NITEC qualification
• Passionate in communicating with patients
• Good Team player with a passion for service excellence
• Ability to multi task and work in a fast-paced and dynamic environment
• Able to commit to work on weekdays and scheduled Saturdays

We regret to inform that only shortlisted candidates would be notified.