Student Management Support Officer MRT

Name of Authority:
Beacon Primary School

Contract Period: 1 January 2027 to 31 December 2027.

Option period: 1 January 2028 to 31 December 2028.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 6:45am to 4:00pm, inclusive of a 45-minute lunch break.
• Fridays: 6:45am to 3:30pm, inclusive of a 45-minute lunch break.
• Service not required on Saturdays, Sundays, gazetted public holidays or school holidays, except school-holiday days requested by the school.

• At least three years of experience in enforcement agencies or uniformed services, relevant to case management and disciplinary support using restorative practices.
• Ability to speak and read English and prepare typed incident reports in English.
• Experience working with young students and the ability to build rapport with them and school stakeholders.
• Primary school and student-management experience is an advantage.
• Ability to work in a team, maintain work processes and collaborate with teachers and the Student Management Committee.
• Basic ICT skills, including Microsoft Office data entry and incident logging.
• Respectful, constructive student engagement and the ability to uphold confidentiality and procedural fairness during investigations.

• Assist the Discipline Team with student discipline, accompany school personnel on home visits and follow up with parents.
• Support students under in-school suspension, respond to missing-student incidents or emotional meltdowns, and structure reflection and transition back to class.
• Patrol the school, canteen, free-play areas and neighbouring blocks and playgrounds; perform routine traffic duties and maintain student orderliness.
• Support case management for at-risk students, gather statements, review CCTV footage as authorised and prepare incident reports.
• Conduct checks on students' attire and grooming, and help maintain discipline during school functions and activities.
• Supervise and engage selected students with additional needs and participate in student-management meetings.
• Guide school staff in investigations and handling student incidents or disciplinary matters.
• Carry out other duties supporting the development of at-risk students as assigned by the school.