Student Management Support Officer #School

You will assist the Discipline Team in managing student behaviour and safety, investigate incidents, support at-risk students, and coordinate with school staff to maintain a safe and orderly school environment.

• Assist the Discipline Team in managing student behaviour, discipline cases, and in-school suspension to maintain a positive school environment
• Conduct school patrols, traffic control, and canteen duties to ensure student safety and orderliness during school hours
• Investigate student incidents by taking statements, reviewing CCTV footage, and preparing detailed incident reports for school records
• Support at-risk students and those with additional needs by engaging with them and conducting home visits alongside school staff
• Monitor student appearance and assist during school activities to uphold school policies and standards
• Coordinate with teachers and school staff on student management matters to promote consistent discipline and support

• Minimum 3 years of experience in enforcement agencies or a uniformed service background (mandatory)
• Proficient in speaking, reading, and preparing incident reports in English

• Experience engaging young students and building positive relationships with school stakeholders
• Experience working in a primary school environment and managing student behaviour
• Ability to work effectively in a team and follow established work processes
• Basic ICT skills including Microsoft Office, data entry, and incident documentation

Working hours

• Monday to Thursday: 6.45 am to 4.00 pm
• Friday: 6.45 am to 3.30 pm