Case Manager

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Southwest Behavioral & Health Services seeks a dedicated and empathetic Case Manager who can coordinate with people, solve problems, stay organized, and communicate effectively.

The Case Manager serves as a central support within the interdisciplinary team, working primarily with adults. This staff member conducts assessments, assists members with resources within the community, and coordinates care inside and outside the agency.

Pay Rate: $17.50–$18.00 hourly.

• Intake screening and completing paperwork and referrals.
• Completing annual behavioral health assessments, including service planning and support planning.
• Facilitating CFTs, ARTs, and groups.
• Identifying gaps in care for members.
• Completing SMI and SED evaluations.

• Minimum 22 years of age.
• Bachelor’s degree in the behavioral health field plus one year of relevant behavioral health experience.
• Combination of experience and education totaling 2 years is acceptable.
• Valid AZ driver’s license and motor vehicle clearance.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible for within eight weeks of hire.

• 3 weeks of PTO in the first year of employment, with increased accruals after continued service.
• 10 paid holidays.
• Low‑cost medical, dental, and vision insurance, short‑term/long‑term disability, and life insurance for employees.
• 40% company match up to a 10% deferral into the SB&H retirement account.
• Career development and internal promotion opportunities.
• Tuition reimbursement program and discount degree programs.
• Employee Assistance Program, health & wellness, and more.

Southwest Behavioral & Health Services is a large, growing, nonprofit community‑based provider of behavioral health services with locations throughout the Phoenix metropolitan area and rural counties. With over 115 sites, more than one thousand employees, and 40 years of experience, we are a well‑established voice in the community.

• Voice & Visibility – ensuring every team member’s ideas and contributions are heard.
• Fair Access – fostering openness and fairness in growth opportunities.
• Culture of Connection – building authentic relationships across backgrounds.
• Learning & Growth – providing opportunities for ongoing development and leadership.
• Wellbeing & Safety – prioritizing mental, emotional, and psychological safety of every person.

Where everyone belongs. Where everyone leads.

To learn about Southwest Behavioral & Health Services mission, values, and services please review our website at https://(Use the "Apply for this Job" box below)..

SB&H is a drug‑free workplace. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

SB&H is a drug‑free workplace and drug screening is required. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.