Transmission Operator

Our team is seeking a Streaming Video Operations Transmission Coordinator to ensure audio‑video metadata continuity of all live event feeds. The Transmission Coordinator will be responsible for acquiring and monitoring contribution feeds and troubleshooting issues across multiple internal and external teams, including remote production teams, teleport facilities, and technology vendors.

• Responsible for transmission coordination and checking for live events following the broadcast schedule.
• Troubleshooting and monitoring of all contribution feeds, video and audio signals to ensure trouble‑free broadcasts.
• Monitor system tools and dashboards to maintain the health of the stream throughout scheduled events.
• Maintain working knowledge of the company's transmission networks and their capabilities; execute transmission triage procedures and prepare backup scenarios to ensure service continuity during live events.
• Troubleshoot, investigate, document, and communicate root cause analysis for any service interruption or anomaly on any streams.
• Know about IP transmission and IP video workflows.
• Work with the Operations and QA departments to ensure the utmost quality for all transmission and routing needs.
• Interact with transmission carriers to resolve issues, escalations, maintenance, and overall performance.
• Establish standard operating procedures for all transmission technologies, activities including audio‑video and communications check‑in and QC process for remotes, outgoing transmission activity, and ingest.
• Provide quality control and support to all departments needing feed assistance.
• Partner with engineering teams to troubleshoot higher‑level problems.
• Assist in equipment testing and configuration as needed.

• BSBA Degree or knowledge of OTT video distribution contribution technology and architecture.
• 1 year experience working within a Transmission Master Control Production Control Room or Media Ingest Fulfillment work environment.
• Direct experience working with IP‑based or fiber‑based transmission workflows and vendors is preferred.
• Understanding of MVPD‑based linear ecosystem and working knowledge of OTT video distribution technology architecture, including experience with video transport protocols such as RTP, RTMP, SRT, UDP, Zixi, RIST, HLS, MPEG‑DASH.
• Understanding of digital audio‑video fundamentals, compression technologies, distribution formats and associated technologies such as multicast and unicast video distribution, MPEG video, 24
  
  HEVC, MPEG‑2 TS video, audio codecs (AVC, HEVC, AAC, EAC3, ATMOS, HDR), SCTE‑35, ESNI signaling, closed captions, QAM video distribution and ad‑splicing.
• Ability to assess and troubleshoot video and audio quality.
• Experience with cloud‑based infrastructure.
• Demonstrated ability to prioritize under time constraints and work successfully in a fast‑packed environment independently.
• Operating both independently and as part of a broader team; balancing multiple tasks and projects simultaneously in a results‑oriented environment.
• Willingness and open availability to work flexible hours, including nights and weekends, to meet 24/7 operational needs.

• Knowledge of leading streaming technologies including UHD, 4K, HDR and low‑latency.
• Passion for new technologies, sports and entertainment.

• Signal acquisition, transmission, video, audio, live streaming, live events.

Entry level

Contract

Information Technology

Broadcast media production and distribution