Billing Manager

Join to apply for the Billing Manager role at Holding Hands Pediatric Therapy & Adult Services
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We are seeking a highly skilled and detail-oriented Senior Accountant to join our dynamic finance team. This role is pivotal in ensuring the accuracy of the month-end close activities and financial reporting. The ideal candidate will possess strong technical accounting knowledge, expertise in payroll systems, and a proven ability to meet tight deadlines while maintaining high attention to detail.

Department:
Leadership

Location:

Burbank, CA

Compensation: $85,000 - $115,000 / year

• Manage end-to-end revenue cycle operations, including charge entry, claims submission, payment posting, denials management, and accounts receivable follow‑up.
• Oversee billing for behavioral health services (e.g., ABA, psychotherapy, assessments, group services), including CPT/HCPCS coding and modifiers.
• Ensure compliance with Medi-Cal, commercial payer contracts, DMHC, CMS, HIPAA, and California billing regulations.
• Supervise, train, and evaluate billing staff; establish productivity and quality benchmarks.
• Monitor payer trends, denials, underpayments, and audits; implement corrective action plans.
• Collaborate with clinical, intake, and authorization teams to resolve documentation and authorization issues.
• Prepare and analyze billing and A/R reports; present key metrics to leadership.
• Support payer audits, recoupments, and appeals.
• Maintain and improve billing workflows, internal controls, and written procedures.

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field (or equivalent experience).
• Minimum 5 years of medical billing experience, including 2+ years in a supervisory or management role.
• Demonstrated experience in behavioral health billing (ABA and/or mental health strongly preferred).
• Strong knowledge of CPT, HCPCS, ICD‑10, and payer authorization requirements.
• Experience with EHR and billing systems; advanced Excel skills preferred.
• Ability to interpret payer contracts and reimbursement methodologies.

• Experience with California Medi‑Cal managed care plans.
• Familiarity with multi‑site or multi‑program behavioral health organizations.
• CPC, CPB, or similar certification.

• Ability to work onsite in an office environment.
• Prolonged periods of sitting and computer use.
• Occasional lifting of files or materials up to 15 pounds.

Why join the Holding Hands Team?

• Make a meaningful impact:
  Join a team dedicated to helping students thrive academically and socially.
• Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual.
• Professional growth opportunities:
  Take advantage of ongoing training and development to enhance your skills and advance your career.
• In addition to supporting our client's growth, we value providing our staff with various growth opportunities to continue reaching their career goals by providing training opportunities for different modalities, supervision, and mentorship.
• Supportive work environment:
  Be part of a collaborative team that values diversity, inclusion, and mutual respect.
• DEI training for all new hires
• Monthly staff DEI support group

• 401(k) with a company match
• Sick/mental wellness time off
• Paid Time Off
• Medical, Dental, and Vision Insurance Package
• Unlimited Referral Bonus
• Annual Performance Reviews with opportunity for pay increases

Holding Hands is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

Holding Hands Inc. does not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age,…