Lead Media Systems Engineer-Network

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world‑class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here:

• 1. Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• 2. Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans’ connections with the company’s brands and stories. Disney+, Hulu, ESPN, ABC, ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
• 3. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams.

Disney Media Systems Engineers have a clear charter: to transform the capability and flexibility of how Disney acquires, produces, and distributes content worldwide, all while ensuring the highest levels of quality, efficiency, and resiliency. The Lead Media Systems Engineer is an expert engineer in the acquisition, production, and distribution of media content. They are well‑versed in multiple technical standards and have hands‑on experience in both the sustainment and design/build of production systems.

• Respond to and resolve issues affecting acquisition, processing, and content distribution across multiple DEEP&T and enterprise networks, including system outages, hardware/software malfunctions, and related technical problems.
• Conduct diagnostic testing, repair, and replacement activities for routine, specialized, and complex infrastructure issues; perform preventative maintenance on networking systems and equipment such as core/distribution/access switches, routers, firewalls, load balancers, DNS/DHCP servers, and other data center infrastructure to ensure optimal performance and availability.
• Utilize network monitoring and performance analytics platforms (e.g., SNMP, Net Flow, telemetry) to identify, troubleshoot and resolve system failures.
• Troubleshoot single‑mode and multi‑mode fiber‑optic networks using advanced diagnostic tools such as OTDR, optical power meters & light sources, or multifunction testers to identify faults, measure signal loss, and verify link integrity across enterprise and media infrastructure.
• Perform maintenance on network infrastructure, install firmware/software patches and updates to prevent service disruptions, and troubleshoot issues related to these services.
• Use packet analyzers such as Wireshark, tcpdump, and commercial tools (Solar Winds, Manage Engine Net Flow Analyzer, PRTG) to inspect and decode network traffic for troubleshooting, performance monitoring, and security analysis; integrate packet analyzers with SIEM…