Release Engineering Lead

Network Optix (Nx) is a global powerhouse in video software development, dedicated to empowering the creation of intelligent video-based solutions that convert video into actionable data. With a decade of experience, the Network Optix Enterprise Video Operating System enables organizations to build world‑class, custom‑tailored, enterprise‑scale video products rapidly and affordably.

Lead cloud release execution, production readiness, and incident coordination across the Nx Cloud platform. This role ensures every release is executed safely, monitored effectively, and communicated clearly across internal and customer‑facing teams. Serve as the operational bridge between Release Engineering, SRE, Support, and Product Engineering, ensuring cloud deployments are reliable, transparent, and continuously improving.

• Release Management – Own and coordinate end‑to‑end cloud release cycles, including readiness, approvals, deployment, verification, and post‑incident reviews.
• Facilitate release sign‑off and validate build quality and rollback procedures in partnership with engineering and QA.
• Maintain a central release calendar, checklists, and change logs; drive change‑management governance and compliance with release standards.
• Collaborate with SRE to enhance production monitoring, alerting, and observability for critical services.
• Lead incident coordination and communication, ensuring timely resolution and clear updates to stakeholders; oversee post‑incident reviews and RCA documentation.
• Proactively identify recurring issues and drive preventive improvements.
• Ensure environments (test, staging, production) are release‑ready and well‑maintained; support stability through coordination with SRE and QA.
• Lead risk assessment for releases, including rollback and contingency plans.
• Partner with support and customer success teams to ensure customer impact visibility and communication.
• Collaborate with Release Engineering and SRE on Argo‑based deployment tools and CI/CD improvements; identify automation opportunities to streamline release and monitoring workflows.
• Contribute to documentation, playbooks, and training for new release procedures.
• Provide real‑time release status updates to leadership, engineering, and support teams; ensure consistent post‑release summaries and stakeholder reporting.
• Act as the primary communication bridge between engineering, SRE, and customer‑facing teams during releases and incidents.

• Experience – 10+ years in Release Management, SRE, or Dev Ops operations for cloud platforms, with proven experience managing production releases and incident response in SaaS or distributed environments.
• Hands‑on experience operating hybrid infrastructures that combine cloud‑based Kubernetes (EKS) with on‑premise services deployed with Ansible and Docker Compose.
• Experience with AWS Athena for log analysis and familiarity with GCP/Azure complementary services.
• Technical skills – Kubernetes, Git Ops, ArgoCD, Jenkins, Terraform, or similar CI/CD tooling;
  Ansible;
  Docker Compose; proficiency with Jira.
• Knowledge – Deep understanding of AWS services (EKS/ECS, IAM, Cloud Watch, Lambda, S3, EC2);
  Kubernetes service mesh deployment and zero‑downtime upgrades (Istio, Gloo, Ambassador, Traefik); monitoring and alerting dashboards (Grafana, Prometheus, ELK, Net Data, Ops Genie); familiarity with GCP/Azure.
• Education – Bachelor’s degree in Computer Science or related field, or equivalent professional experience.

• Competitive compensation (Base pay range: $160,000 – $230,000 USD)
• Paid time off and flexible hybrid work in our modern office
• Employer‑sponsored health coverage
• Opportunity to work with top industry experts in an international team

Network Optix is an equal opportunity employer committed to diversity and inclusion in the workplace. We celebrate the diversity of our workforce, which includes people of all cultural, national, racial, gender identities, and those who have served in the military. If you have a disability or special need that requires accommodation, please let us know.

We do not accept unsolicited resumes from third‑party recruiters or staffing agencies. Unsolicited resumes submitted without a formal agreement are considered property of Network Optix and no fees will be paid if a candidate is hired.